If your organization is interested in taking those first steps towards following the framework of the Baldridge criteria, download our Baldrige 101: Questions Every Leader Should Answer.
These questions will walk you through the basics … they’ll get you to thinking about your business from various different angles. It may take you a long time to complete, and it may be easy for you too. Just take your time and really think about the answers to these questions … this is the first step on your performance excellence journey!