What are the different Award Levels?
The 2011 Award program has three levels:
Commitment, Achievement, and Excellence
These three levels are a mechanism whereby organizations may share the values and achievements associated with the application of continuous improvement principles to customer satisfaction and organizational performance excellence. By participating in the process, they can advance through a series of developmental steps allowing them to ultimately apply for the Malcolm Baldrige National Quality Award. With the proper application of knowledge gained, organizations can expect significant gains and positive results in performance.
Oklahoma Quality Award for Commitment. Recipients of this award have identified approaches based upon concepts found in the Criteria for Performance Excellence which address the organization’s key business factors. While deployment of approaches and results produced may be limited, the beginning of understanding and striving to use a criteria-based systems perspective for continuous improvement is evident along with some good performance levels.
Oklahoma Quality Award for Achievement. Recipients of this award have a good understanding of the Criteria for Performance Excellence and many effective systematic approaches deployed based upon concepts found in the criteria which address the organization’s key business factors. While deployment may be in varying stages, the organization has achieved good to excellent results trends for many to most of its key customer and process requirements and utilizes appropriate comparisons with some benchmarks.
Oklahoma Quality Award for Excellence. Recipients of this award are role model organizations in the utilization of the Criteria for Performance Excellence; have a deep understanding of its concepts and utilize effective systematic approaches well deployed throughout the organization which address the organization’s key business factors. These organizations utilize fact-based, systematic evaluation and improvement processes for improving efficiency and effectiveness; with cycles of improvement evident. Many to most trends and performance levels are evaluated against relevant comparisons and benchmarks and show areas of leadership and very good to excellent performance levels.
OQA Past Recipients
2011 – Unity Health Center, Shawnee; Video Gaming Technologies, Tulsa; MTM Recognition, Oklahoma City
2010 – Metro Technology Centers, Oklahoma City; SSM Health Care of Oklahoma, Oklahoma City; Unity Health Center, Shawnee; OK Dept of Human Services, Oklahoma City; Southern OK Technology Center, Ardmore.
2009 – INTEGRIS Health, Oklahoma City; INTEGRIS Grove General Hospital, Grove
2008 – Moore Technology Centers, Oklahoma City
2007 – Moore Norman Technology Center; Leader Communications Inc.; Unity Health Center; Valley View Regional Hospital.
2006 – MESA Products, Inc.; Healthfirst Physician Management Services, Inc.; Metro Technology Centers; Tri County Technology Center.
2005 – Healthfirst Physician Management Services, Inc.; Inverness Village; Nautilus-Tulsa Manufacturing; Oklahoma City Public Schools; Oklahoma Center for Nonprofits; Tulsa Public Schools, and; University of Central Oklahoma.
2004 – Boeing Aerospace Support Oklahoma City ; Bone and Joint Hospital ; St. Anthony Hospital ; Bank of Oklahoma , Operations and Technology Division; Monte Cassino School ; and, Precision Machining and Manufacturing.
2003 – Bank of Oklahoma, Operations and Technology Division; Blitz USA; and, Boeing Aerospace Support Oklahoma City.
2002 - NORDAM Transparency Division, Connors State College, Emergency Medical Services Authority, Rep. Jerry W. Hefner, Rep. Randall Lee Irwin, Jerry Massegee.
2001 - WIX Filtration Products Division, Dana Corporation; NORDAM Transparency Division, The NORDAM Group; Altus Public Schools; Integris Baptist and Southwest Medical Centers; Metro Technology Centers; Sprint PCS-Education and Development Department; Temple-Inland Company.
2000 – NORDAM Repair Division; Wix Filtration Products, Dana Corporation; Honeywell Lori, Inc; Enviro Systems, Inc.; Gemini Coatings, Inc.; Integris Bass Baptist Health Center; Oklahoma Housing and Finance Agency; ZENEX Communications, Inc.
1999 – Federal Reserve Bank of Kansas City, Oklahoma City Branch; Northrop Grumman Technical Services Inc.; Business and Industry Services Division, Moore Norman Technology Center; Wix Filtration Products, Dana Corporation; 507 Air Refueling Wing, Tinker AFB; Hilti, Inc.; City of Edmond; Central and South West Services; EATON Corporation, OKC Clutch Plant; Fletcher Gypsum; Francis Tuttle; Greater OKC Chamber of Commerce; Hollytex Carpet Mills, Inc.; Naboholz Construction Corporation; Pace/Butler Corporation
1998 – St. Anthony Hospital and the Lindberg Heat Treating Company
1997 – Baker Oil Tools, Stillwater Medical Center, Cargill Inc., Salt Division, and Johnson Controls, Inc.
1996 – Bone and Joint Hospital and the Eaton Corporation
1995 – Baxter Healthcare Corporation
1994 – AT&T, Armstrong World Industries, Inc., The Bama Companies and ZEBCO Corporation.