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The Oklahoma Quality Award Foundation partners with various organizations
to offer a range of opportunities to help Oklahoma businesses
and organizations learn more about performance principles, quality
tools and techniques and related areas. OQAF will help your organization
assess where to begin in your organization's quality journey.
Based on this assessment, courses can be customized to your industry
and your company and delivered on a schedule that is convenient
for your ongoing operations.
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Training
and Education Topics Offered
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Oklahoma Quality Award
- How to Write a Quality Award Application
- Examiner Training for those who do not want to be an Examiner
- How to Conduct an Internal Self-Assessment
- How To Use the Feedback Report
Performance Excellence
- Executive Training Courses
- Introduction to the Malcolm Baldridge Criteria
- Team Work
- Customer Service
- Strategic Planning
- Implementing the Baldridge culture change
- Develop Performance Excellence Measures
Tools
- Group Based Problem Solving
- Encouraging Team Creativity: Leadership Skills for Team
Leaders
- Statistical Process Contrast
- Quality Facilitator
- Process Management and Process Mapping: An Essential Skill
for Improving Work Processes
- Introduction to Six Sigma
- Six Sigma Managment
Customers
- How to Deliver Exceptional Customer Service
ISO 9000
- General Orientation to ISO 9000
- Transition from ISO to the Baldridge
Open Training
Sessions
OQAF periodically offers training seminars in special topics applicable
to a wide range of organizations. Topics may be similar to
those offered as customized training, but will not be limited for
any particular industry or group and will foster discussion about
uses in the range of organizations attending. |
