The Oklahoma Quality Award Foundation partners with various organizations to offer a range of opportunities to help Oklahoma businesses and organizations learn more about performance principles, quality tools and techniques and related areas. OQF will help your organization assess where to begin in your organization’s quality journey.  Based on this assessment, courses can be customized to your industry and your company and delivered on a schedule that is convenient for your ongoing operations.

Oklahoma Quality Award

  • How to Write a Quality Award Application
  • Examiner Training for those who do not want to be an Examiner
  • How to Conduct an Internal Self-Assessment
  • How To Use the Feedback Report

Performance Excellence

  • Executive Training Courses
  • Introduction to the Malcolm Baldridge Criteria
  • Team Work
  • Customer Service
  • Strategic Planning
  • Implementing the Baldridge culture change
  • Develop Performance Excellence Measures

Tools

  • Group Based Problem Solving
  • Encouraging Team Creativity:  Leadership Skills for Team Leaders
  • Statistical Process Contrast
  • Quality Facilitator
  • Process Management and Process Mapping: An Essential Skill for Improving Work Processes
  • Introduction to Six Sigma
  • Six Sigma Management

Customers

  • How to Deliver Exceptional Customer Service

ISO 9000

  • General Orientation to ISO 9000
  • Transition from ISO to the Baldridge

Open Training Sessions
OQF periodically offers training seminars in special topics applicable to a wide range of organizations.  Topics may be similar to those offered as customized training, but will not be limited for any particular industry or group and will foster discussion about uses in the range of organizations attending.